Avicado Global: Bringing Procore Training to the Middle East

Read about our recent adventures to the Middle East where Avicado’s Procore experts traveled to conduct in-person training for a large industrial gas provider with hundreds of production facilities throughout the world

The Background: Navigating Time Zone Challenges and Demanding Schedules

Avicado has worked with this client for a year offering Procore Managed Services. Originally, the primary focus was to maintain consistency across their multiple instances of Procore (15 and counting!), create SOPs, configure and test workflows, conduct trainings, and increase adoption of Procore across their multiple sites worldwide. As part of this effort, they asked us to come on-site to host a training as part of the Procore implementation at a large project in Saudi Arabia.

In-person training was especially important for this project due to the demanding work schedules of the people working on this site – working 10-hour days, 6 days a week. In this environment, they don’t have time to participate in online training, much less retain the information. The drastically different time zones are also a factor when the online training is based in the United States. For these reasons, the client recognized that in-person training would be much more effective than a virtual option.

The Avicado Effect: The Value of In-Person Training

The Avicado team hosted a four-course training consisting of “Intro to Procore”, “RFI Immersive Workshop”, “Construction Tools Training” (correspondence, photos, meetings, submittals, documents, etc.), and “Procore Mobile App Training” held over 3 weeks consisting of over 40 total sessions!

Avicado trained 130 users with representation from over 40 countries in just 3 weeks of being on-site. Following the extensive in-person training, the teams saw the value of Procore and the necessity to begin using it as soon as possible. Avicado received feedback that the training was “engaging and easy to follow” and will “improve project collaboration”.

What’s Next?

Avicado helped configure project settings and configurations before handing the project off to the team to start creating items and inputting data. The project team continues to push Procore adoption forward, having already shared over 800 project records in the Documents tool, added nearly 200 progress photos in the Photos tool, and recorded all weekly meeting minutes in the Meetings tool each day in the last month since Avicado’s departure.

Avicado continues to support the site remotely and meets for weekly check-in calls while they navigate the new system and their new processes. The team is finding Procore to be useful for collaborating with their teams internally, and they eagerly await the next phase of implementation, when their subcontractors will be invited to Procore and be required to collaborate via Procore as well.

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